Account

Account settings allow users to set or view some of their information that can be used in forms, as well as configure their notifications and security.

Profile

The profile menu allows users to view and edit various aspects of your account information. Changes made here are only applied after clicking the Save button. Some forms will use this information to autofill form fields.

The Username and Domain are set by domain and system admins. Users are free to change their own E-mail, and their First Name and Last Name if the domain admin has enabled Enable User Name Editing for the domain (see Domain Settings) - if that option is off, the First Name and Last Name fields are read-only. Your e-mail is used to send messages from form rules, notify you about tasks, send reports, and provide 2FA if enabled. E-mails require your domain or system admin to connect LiveForms to an email server.

The Default Language dropdown sets which language this user sees automated e-mails in. It does not affect the language of the LiveForms interface itself, which follows the user’s browser language.

Notifications

The SMS E-mail and the user’s E-mail can be used for sending users notifications from LiveForms. The SMS E-mail format is a phone number followed by an ‘@’ and the cell carrier’s domain. The image below shows an example SMS email from a Cricket Wireless number. A carrier’s domain can usually be found online.

To receive instant task notification emails to these addresses, check the corresponding box. Additionally, you can get periodic task reports which can be sent daily or weekly. These reports list which tasks are currently pending, what step of the flow the task is at, what time the task appeared, and a link to complete those tasks.

Note

Your domain or system admin can set a notification policy of Opt-in, Opt-out, or Enforced (see Domain Settings). If the policy is Enforced, these checkboxes will be greyed out and always on rather than user-editable.

Signature

When using signature fields, this setting allows you to choose which font will be used when using one click signatures. The dropdown shows all available fonts and a preview of how the text would look.

Security

The security menu contains settings related to user login. This includes Security questions, Two-Factor Authentication (2FA), and changing passwords.

Security Questions

Security questions offer several questions only the user would know. These can also be set when logging in for the first time or when the system asks them to set a new password. They will be used to verify the user’s identity when resetting a password.

Enabling Two-Factor Authentication

Two-Factor Authentication requires a user to enter an authentication code when logging in. Users have the option to either receive the code to their email, or use the Google Authenticator app. Only one authentication method may be active at a time.

Note

Email 2FA requires an email in your profile and your admin needs to have configured an SMTP server.

Password

The New Password and Confirm New Password fields allow users to change their password.